Support - Honeywell Home Heating Controls

09/2019
ENERGY SAVINGS FROM TRVS (2018)

ABOUT HONEYWELL HOME

We are the leading suppliers of domestic heating and combustion controls in the UK with products that include time, temperature, gas and water controls.

Our product range is designed to provide the homeowner with the best in comfort, energy and health solutions.

Support

Online Support

For support visit our Knowledge base

Homeowners support

User guides and brochures are available to download from the Homeowner Zone.

Please note that the warranty for all Honeywell products is with the supplier of the product. This is where you purchased the product, which may be the installer of the product if the product was supplied and fitted as part of any works carried out.

Installers support

Supporting information including wiring diagrams are available via the Professional Zone.
Support videos can also be seen here, or on our YouTube channel.
The Honeywell Wiring Guide App and Installer Assistant are also available on iTunes and the Play Store.

Get it on Google Play

Search for ‘Wiring Guide’ or ‘Installer Assistance’ to download.

By email

If your enquiry is not urgent, click here to submit an enquiry.

Installer phone numbers

installer looking at thermostat

Contact our dedicated Technical support line on 0300 130 1299

For App and Internet Issues select Option 2

For other technical enquiries select Option 3

This line is often busy during peak periods.

WE ARE MONITORING EMAILS SO PLEASE CONTACT US USING THE LINK ABOVE

Merchant Support phone number

Contact our dedicated support line on 01344 238035

Homeowner phone numbers

couple on sofa looking at ipad

Contact our dedicated consumer support line on 0300 130 1299 and select Option 1.

User guides and brochures are available to download from the Homeowner Zone.

ALL OUR TELEPHONE SERVICES ARE AVAILABLE FROM:
Monday to Thursday 09.00–17.00 • Friday 09.00–16.00

BIM DOWNLOADS

Get the latest Honeywell Home Building Information Modelling (BIM) files now.

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Building Controls